Terms of sales
Article 1: APPLICATION OF GENERAL TERMS OF SALE
Any validation of an order on our website vinogourmets.fr or vinogourmets.com (by clicking on the "confirm my order" button) implies full acceptance by the buyer of these general conditions of sale in their entirety. Any order validated, not regulated within 7 days, will be automatically canceled. The buyer also acknowledges that this contract is governed by French law.
Article 2: TERRITORY (Europe)
Only orders made from Metropolitan France and destined for Metropolitan France are accepted, as well as certain European countries that you will find in article 6 delivery costs. No shipping possible to the following countries: United States, Canada, Quebec.
Article 3: PRICE
Our prices are indicated except sale or commitment, subject to available stocks. The valid prices are those indicated at the time of the order as they appear on our site (except typographical error or omission). Our site is updated regularly, however stocks are not indicated in real time.
All our prices are displayed including VAT and in EURO (with the exception of “Primeurs” which are exclusive of VAT). The VAT in force is 20% for wines and spirits and 5,5% for groceries. Regarding primeurs, VAT will be paid when the wines are actually available and before their delivery and the VAT rate applied will be The one in force at the time of delivery.
Prices are established by neck, bottle or format indicated, and do not include transport and insurance. For transport and insurance costs, refer to the relevant sections. Orders are without quantitative obligation, unless otherwise indicated. The rates are non-contractual.
Article 4: PAYMENT METHOD
Payment can be made by credit card, check or bank transfer according to the terms below:
Payment by credit card : Payment is secured by an SSL-based online payment system.
Payment by bank transfer : you can send us a transfer through our partner bank. You will find all our bank details when ordering when choosing your method of payment. Your order will be shipped upon receipt of your transfer.
We reserve the right to request payment by bank transfer in advance rather than by credit card in the event that we consider it useful for the security of the transaction.
Orders will only be effective and final upon receipt of payment from the buyer. Any order not paid within a week will be canceled without formalities. Upon receipt of payment from the buyer, an invoice will be sent to the address indicated as the billing address. The goods remain the entire property of VINOGOURMETS until full payment, including VAT, of the total price of the order.
Article 5: TIME LIMIT AND AVAILABILITY
The delivery preparation phase takes effect after full payment of the invoice, including VAT. The order will be sent at once to the place, to the address indicated by the buyer during the validation of the order. Delivery in mainland France will be made within an indicative period generally of 2 to 8 days depending on the destination, except in cases of force majeure (war, riot, fire, strikes, accidents and the impossibility of being approved, without this list being exhaustive, will be considered as cases of force majeure and will release the seller from his obligation to deliver). Deliveries could only be made to the extent of available stocks. If the order definitely cannot be made, it will be fully refunded or extended in agreement with the buyer. The sale includes a retention of title clause in accordance with Law No. 80335 of 12/05/1980
Considering the rare or speculative nature of certain products, restrictions on the quantities available may be applied. In such a case, the available quantity is limited per household (same name, same address, same email address, same account or credit card holder). VINOGOURMETS therefore reserves the right to refuse an order in case of doubt about the previous existence of a previous order for such a product.
The offers of VINOGOURMETS are intended only for private customers and in no case for professional retailers. VINOGOURMETS reserves the right to refuse the benefit of its offers to any customer proving to be a professional reseller.
Article 6: SHIPPING COSTS
The products ordered can be removed by the care of the buyer at our premises or shipped by us.
Pick-up by the buyer on our premises (store pick-up): this method of delivery is not subject to any charge if the goods are removed within 60 days of the date of the order. Beyond that, custody and storage costs may be charged to the buyer.
Europe ( Germany, Austria, Belgium, Denmark, Italy, Sweden, Luxembourg, Spain).
Shipping: 1 to 20 kgs €50,00, 20 kgs and more €100,00
The following charges are applied for metropolitan France, depending on the weight of the order:
COLISSIMO CHRONOPOST FRANCE
0 kg to 2 kg = €15,00 / 0 kg to 2 kg = €19,00
2 kg to 5 kg = €17,50 / 2 kg to 5 kg = €23,00
5 kg to 7 kg = €19,50 / 5 kg to 7 kg = €26,00
7 kg to 10 kg = €22,50 / 7 kg to 10 kg = €29,00
10 kg to 13 kg = €25,00 / 10 kg to 13 kg = €30,00
13 kg to 16 kg = €27,00 / 13 kg to 16 kg = €31,00
16 kg to 19 kg = €29,00 / 16 kg to 19 kg = €33,00
19 kg to 22 kg = €31 / 50 kg to 19 kg = €22
22 kg to 30 kg = €37,00 / 22 kg to 30 kg = €38,00
Over 30 kg = €55,00 / Over 30 kg = €55
0 kg to 25 kg = €50,00
25 kg and more = 100 €
FREE OF PORT 300.00€ OF PURCHASE EXCLUDING TRANSPORT. (France only)
Receipt of goods :
It is essential that the person receiving the order removes the contents of the shipment before signing the carrier's slip. Any anomaly (missing, broken, damaged) must be clearly specified on the slip with the name and quantities of the missing or broken wines and be reported to the carrier by registered letter with acknowledgment of receipt within 3 days of the date of receipt of the delivery. The buyer must inform VINOGOURMETS of the dispute within a week, by fax, post or e-mail. Subject to proper compliance with the insurance procedure and its indemnification by its insurer, VINOGOURMETS will replace, subject to availability, the wines concerned with the same as of right or with equivalent wines in agreement with the buyer; in case of'
Warning: formulas of the type "subject to unpacking" are null and void. Only the precise and detailed mention of missing, broken or damaged with the signature of the person who received is valid.
Delivery address :
The information presented by the buyer, when taking the order, will commit him: in the event of an error in the communication of the addressee's contact details, VINOGOURMETS cannot be held responsible for the impossibility in which it could be to deliver the product.
The buyer must make sure to be present or represented at the time of delivery.
It is preferable, for all practical purposes, to indicate or the telephone numbers where the buyer or his representative can be reached.
Article 7: FIDELITY
The VINOGOURMETS loyalty account allows you to accumulate points from the first purchase exclusively on our website.
Points are cumulative on all purchases according to the scale of 1 euro spent entitles you to a credit of 1 point (on the price actually paid during online payment). Points can be accumulated on all purchases on the site www.vinogourmets.fr . When making a purchase on the website, the points of sale are credited as soon as your payment is validated. Only a whole number of points can be credited. If the application of the conversion rate results in a decimal number, the number of points credited will be rounded down to the lower whole number. Loyalty is intended only for private and non-professional customers.
The account holder benefits from the following benefits :
500 points: 3% on the next purchase
700 points: 5% on the next purchase
1 200 points: 10% on the next purchase
Article 8: SPONSORSHIP
This operation is reserved for all customers of the www.vinogourmets.fr site wishing to participate. Any adult natural person, residing in metropolitan France, having made at least one online purchase on the site www.vinogourmets.fr . The customer may, in his capacity as holder and responsible for processing the e-mail addresses of his daughters, provide vinogourmets with the e-mail address of the latter so that vinogourmets sends them the invitation message on behalf of the customer. to register on the site. The customer takes responsibility for providing the email address of his relatives for the purpose of sending such an invitation. He undertakes to have obtained the explicit and informed consent of his daughters. Vinogourmets acts only on the will and in the name of the customer by acting as a technical service provider for sending a message from the customer. Consequently, the customer releases Vinogourmets from any responsibility for the e-mails of relatives that it provides.Any referral who will place a first order on the site www.vinogourmets.fr and after payment of his invoice in full, he will benefit his sponsor from a 7% discount coupon valid for 90 days.
Sponsorship is intended solely for private and non-professional customers.
Article 9: WITHDRAWAL PERIOD
A withdrawal period is offered to the buyer in accordance with the provisions of article L 121-16 of the consumer code. The buyer has a period of 7 days from the delivery of his order. The exchange (depending on availability) or the refund of the order (excluding insurance and delivery costs) will be made within 30 days of receipt of the return of the order. The order must be returned in the original packaging, accompanied by the original invoice. Return shipping costs will also always be the responsibility of the buyer. VINOGOURMETS must be informed of the return of the goods by e-mail or by post.
Article 10: LEGAL INFORMATION
Under Ordinance No. 59-107 of January 7, 1959 and Law No. 74-631 of July 5, 1974, the sale of alcohol to minors under the age of 18 is prohibited. Anyone ordering wine from VINOGOURMETS therefore undertakes to be 18 years of age on the date of the order.
Alcohol abuse is dangerous for health. Know how to consume and appreciate it in moderation.
Computing and Freedom :
Under Law 78-17 of January 6, 1978, you are entitled to a right to access and rectify personal data concerning you. To exercise this right, you can contact Sarl VINOGOURMETS 1 Allée de BRIGAULT 28260 ANET France.
The information that concerns you is intended for VINOGOURMETS.