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Guest reviews of Vinogourmets - Les Caves de Diane

Customers reviews Vinogourmets

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Reviews(89)
Vinogourmets attaches great importance to customer feedback.
We strive to bring every day the best advice, answers and products to all our customers.
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89 opinion
Write the by Mireille Q.
Very high quality products, at an absolutely correct price, extremely careful packaging, very fast shipping, faultless! I recommend !!!

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Good tasting .
Write the by Gilles T.
Efficient and responsive to problems. Well done. Set up double-entry email checking in the 'order without account' screen to avoid typing errors (as happened to me!)

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Write the by Paul M.
first class service, very pleased

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Write the by William C.
Order and delivery in accordance with commitments, bottle in perfect condition. Very professional.

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Write the by Galina G.
Very fast shipping! Very nice choice! Thank you so much!

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Write the by Paul S.
Very professional and responsive. I highly recommend.

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Write the by Thomas p.
Very nice selection of wine with very committed management and staff. Despite COVID episode, very fast processing and dispatch times. thanks to the whole team

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Write the by Erika B.
very easy to navigate website and quick delivery thank you

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Write the by Jerome S.
The site is easy to access, clear and more ergonomic. The service is impeccable! the few problems encountered were immediately managed by Philippe Chrétien and without any hesitation. You have me as a client ;-)

Vinogourmets answer.

Thank you for your opinion and do not hesitate to keep us informed after tasting the 2019 vintage.

Write the by Olivier B.
Fast delivery despite sanitary conditions. Good communication. Interesting choice. Very good

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Write the by John T.
Excellent welcome, friendliness, availability and quality advice. Large selection of wines. A small effort in number of spirits and I rate with 6 stars :) In short a cellar not to be missed!

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Your 5-star rating is already very satisfactory for us.
Write the by Arnaud P.
Everything you expect from an online shopping service: fast, reliable, very professional. In a word: top

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Write the by Emily l.
quite good!

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Write the by Antoine T.
In this period of confinement where exchanges between each other are often difficult, I am particularly pleased with the speed and the quality of the commercial relations with your establishment. Well done and thank you.

Reply Vinogourmets

Thank you for your opinion and we wish you to share these pretty bubbles from the JACKY BLOT DOMAIN as soon as possible.

Write the by Marcc H.
Very good value for money . very long delivery time but beyond their control. After-sales service very available to answer all my questions. I will recommend in the future.

Reply Vinogourmets

We thank you for your opinion and we hope to see you in the future with better delivery conditions.
Good tasting to you.
Write the by Christophe J.

Regular customer I validate 100% Vingourmets very good site and always a good product Very well packaged Thank you.

Vinogourmets Response

We thank you for your opinion as well as for your loyalty.

Write the by Franck B.
Never has a cellar been so high! Bravo for the range of bottles, the quality of the advice and the welcome. The delicatessen is a plus as much as a must! These cellars are definitely among Diane's finest attires.

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Write the by Christine R.
Perfect speed, super friendliness

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Write the by Muriel L.
perfect as usual, be well in this complicated period!

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Write the by Gilbert G.
Very responsive, order delivered quickly and well protected. Perfect, nothing to say!

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Write the by Philippe D.
Very good, compliant with the order and delivered quickly on d + 2. 12 bottles well packed in a single carton.

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Write the by Clement P.
Completely satisfied with my first order! Packaging at the Top!

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Write the by Didier a.
Very satisfied with my order; very good reactivity, very pleasant contact. Sending very well packed and sent very quickly. thank you,

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Write the by Dav D.
Very fast, perfect

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Write the by Roger c.
Very satisfied, delivered quickly and perfect order tracking.

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Write the by Demarchi B.
The bottiglie sono arrivals semper a posto e ben imballate. Ne ho già bevute molte e sono semper state regolari. Solo una volta il corriere ha avuto une incidente e le bottiglie di sono rotte ma ne sono state reinviate subito altre. Consigliato.

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Write the  by Claudine L.
I particularly appreciated not being forced to order by 6 as is often the case. Perfect packaging. Quick order tracking. Very good. It was an essay. I will recommend.

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Write the  by Ch A.
Order compliant professionally packaged the little internet problem was solved quickly I am very satisfied and recommend this site Thank you

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Write the  by Philippe D.
New order and I can only reiterate my previous comment, ie: Excellent services, including: easy contact and follow-up by email, fast and careful shipping (boxes and bottles separated to avoid breakage during transport). I am 100% satisfied and recommend this online trader (who also has a "real" shop).

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Write the  by Philippe D.
Excellent services, including: telephone contact at the initiative of VinoGourmets to talk about the products ordered, fast and careful shipping (boxes and bottles separated to avoid breakage during transport). I am 100% satisfied and recommend this online trader (who also has a "real" shop).

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Write the  by Guillaume F.
Excellent nothing to say ultra fast between ordering and delivery a great follow-up. Off to delivery cardboard slightly damaged but inside nothing to dir conditioning nickel. I recommend without hesitation.

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Write the  by Pierre M.
Always the same perfection.A RE ORDER without any moderation!

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Write the  by Jacques C.
Good communication. Very fast shipping and perfect packaging.

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Write the  by Vanessa Z.
Very fast order processing, impeccable tracking! Perfect thank you very much !

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Write the  by Anne-Marie B.
Extremely fast and neat service, shipping in 48 h, excellent packaging. And very good contact with Mr. Chrétien on the phone. I recommend !

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Write the  by Christophe J.
Perfect good product of very good wine and sends fast well conditioned

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Write the  by Pierre M.
Treatment always so perfect.Bravo!

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Write the  by Pierre M.
Online shopping site discovered by chance for the purchase of a particular domain. Very good processing of my order: speed, reliability, packaging and prices much lower than other well known sites. I recommend this site without reservation.

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Write the  by Sylvie V.
Good evening Service and reception very professional, responsive and warm. Delighted to know and make known your company.

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Write the  by Jean-luc G.
Excellent welcome. Very pro. Very good advice. Good value for money. I recommend. Jean-luc Gougy

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Write the  by Valery L.
Kindness availability and efficiency not to mention the perfect packaging A very sharp choice in côte du rhone This cellar that I did not know is a beautiful discovery I highly recommend

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Write the  by Florian B.
Slight apprehension at the start because I often order wine but only on recognized sites to make sure of a packaging and an optimal shipping so that these bottles reach my cellar as soon as possible. I must say that I was surprised by the professionalism pushed to the extreme (Call after the order to check the shipping, packaging at the top ...) In short go there with your eyes closed because in addition to the services of this kind of more and more rare prices are more competitive ... I will recommend without a shadow of a doubt

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Write the  by Jerome G.
efficient and fast service reassuring follow-up of the order we want to continue ordering

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Write the  by Cyril V.
Hello, I looked for a particular white port that I did not find in the cellars of the region. Once selected and ordered on the site, I received it in record time and well packed by a carrier who paid attention to the mention "fragile" on the package .. so nothing to say .. just impeccable and thank you for the service. I highly recommend ordering from home ... with my thanks, Cyril Vacher.

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Write the  by Thierry F.
Service and website very effective. Order received very quickly, very good packaging with one carton per bottle. I am very satisfied. I recommend

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Write the  by Hani R.
Very good service, impeccable delivery

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Write the  by Emmanuel D.
Delivered very quickly and the parcel in perfect condition. To recommend.

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Write the  by Thibault G.
Excellent advice, very kindness and availability; impeccable compliant delivery

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Write the  by Christian W.
Conform to my request, respect of delivery, responsiveness and small bonus gift.

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Write the  by Mathieu G.
Very nice cellar and well stocked. Service and kindness at the rendezvous. Prices are very competitive. We would like to be able to find even more references (Pellehaut, Brouilly D. Piron, ...) Thank you and see you soon

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Write the  by Cecile D.
Very good advice and an irreproachable delivery service

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Write the  by Baptiste B.
Speed ​​and absolute simplicity. I recommend

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Write the  by Florian B.
I placed my first order on the website VINOGOURMETS the 25 / 01 / 2018 and I received my order 48h after the 27 / 01 / 2018. And all this, in a beautiful packaging, I'm really happy with this reception! I will order without hesitation again!

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Write the  by Raffaele G.
Wonderful seller

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Write the  by Raffaele G.
Everything was good.About your website I think it's clear and you can find immediately what you are looking for.

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Write the  by Armelle S.
fast efficient and serious

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Write the  by Christophe L.
I recommend this site after having delivered a bottle of wine as a gift. The tracking is perfect, the bottle was very well packaged and shipping fast. The site offers a wide selection and attractive prices.

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Write the  by Christophe R.
To recommend ! The tasting evenings are always a pleasure and the wines offered are carefully selected. The store offers a complete range to indulge with particular care for the conservation of wines. To discover: the cellar which contains nuggets at attractive prices considering the vintage and the rarity of some bottles.

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Write the  by Yann D.
Good follow up. Fast delivery and quality (well packaged whiskey). Effective service. I recommend.

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Write the  by Nicolas T.
Delivery at the top in terms of duration and packaging. Nevertheless I find it difficult to find the wines on the site without filter (domain, vintage, ...). The region is insufficient for me :)

Reply Vinogourmets.
Hello
We thank you for taking the time to submit an opinion.
Regarding your comment, we preferred to provide a search or just insert the domain, the vintage, this tool allows you to have a preselection based on the chosen words as fast as possible.

cordially

Philippe CHRETIEN
Write the  by Joel L.
Fast delivery and well packaged wines. Effective and serious service.

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Write the  by Frederic L.
Excellent shop, with a good choice of wines and a very good service (we call you and write to warn you of an unintentional delivery delay of a few days, which so many other traders would never have done). I highly recommend!

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Write the  by Arnaud P.
Very nice establishment! A wide selection of wines, spirits and a quality grocery part. An excellent welcome and good advice will help you find your happiness for sure! To recommend with eyes closed.

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Write the  by Pierre M.
Nothing to say, maybe the tariffs, a hair more expensive than the average ..... but bcp of choice, sends ultra fast, quality ..... Brief TOP!

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Write the  by Camille I.
Excellent customer service! I am in Corsica and despite a very long service of the post office I had a daily follow-up of my delivery and by telephone! Parcel reception not in time and time but linked to the post office. Impeccable packaging! No breaks! Perfect ! I do not speak of wine! Magical ! That's about I will recommend! Camille

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Write the  by Guillaume S.
Super service! Very fast delivery. Bravo! I will come back to it 😃

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Write the  by Hervé T.
Very good service, bottle ordered on Monday (closing day), delivered on Wednesday morning at 10h! Who says better ! Thank you !

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Write the  by Gerard C.
Very good site, serious and responsive, speed of delivery and excellent packaging ... everything is a real job of pro. Address to remember. GC

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Write the  by Jean claude M.
Processing the order we can not do better because we wanted a Whiskey out of the ordinary. The wait was a reward. Perfect packaging, delivery time respected. We have to do to pros. You can trust them. Cordially. JC er M said Le Glaude

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Write the  by Jean-françois T.
First incursion at Vinogourmets and bingo! I am particularly impressed by the speed of delivery all the more just a few days of Christmas. I can not say yet about the quality of the product because it is precisely a Christmas present but I have no worries. I will recommend, in both senses of the word!

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Write the  by Aurélie E.
Extremely well packed package, fast and reliable delivery. Informative contact and full of good advice. I recommend (and re-order) without hesitation :) Thank you !!

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Write the  by Serge L.
Perfect.

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Write the  by Alain F.
For an 1ère experience, I am totally satisfied. Difficult to do better in terms of speed of delivery. Very neat packaging and super protected bottle. I will not hesitate to order again. Thank you.

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Write the  by Annie A.
Fast delivery. Bottles very well packaged. Satisfied with this order. I will renew Antoine annie

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Write the  by Fred Z.
Very well packed, fast delivery as promised, bottles in excellent condition. Perfect

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Write the  by Cedric F.
Very good: fast shipping and parcel very well protected. See you

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Write the  by V. L.
Package very well packaged, delivery compliant and fast. Congratulations and thank you. See you soon.

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Write the  by Eric D.
information and anecdotes about products, ease and speed of transacations, follow-ups and impeccable packaging, in short, in a word: perfect!

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Write the  by Florence D.
hello, the package arrived flawless, clean. The bottle that I waited was well at rendezvous.Very beautiful bottle that I have unfortunately not tasted ..... yes, it was a gift that I believe will be charmed all lovers of liqueurs. Well done!

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Write the  by Bisson N.
Hello, Your strengths: - Product availability - Efficient order tracking - Speed! - packaging Your axes of improvement Can be the interface of the site, which is a bit austere. Conclusion Excellent customer experience and follow-up service. Moreover ask me my opinion only reinforces that. Such a quality of service makes that I already speak of your site around me and I will not hesitate to order again. Good continuation

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Write the  by Julie D.
impeccable telephone service, very fast delivery, gift box requested and received with the order, careful packing, but I would say that what is really a plus is the availability, the speed for the advice and the kindness for reception.

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Write the  by Serge L.
Order, packaging, delivery and quality everything is perfect. A treat offered in addition to the order, it should be noted. Thank you.

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Write the  by Jerome M.
Very good in every way, deadlines, followed by the order, delivery, and finally the most important the quality of your product Thank you to you.

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Write the  by Sophie D.
Excellent service. Packaging of very good quality and fast delivery. I highly recommend this site.

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Write the  by Hong Ngoc P.
processing of the request and fast delivery in perfect condition. strongly recommended!

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Write the  by Michel L.
Very fast delivery, parcel very well done and protected. Good choice in the catalog and reasonable prices.

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Write the  by Olivier M.
Impeccable service, availability and competence. To recommend !

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Write the  by Herve T.
Very nice selection, for all budgets; wise and relevant advice: a place to discover as soon as possible! For having tested it, the delivery service proves very effective!

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Write the  by Philippe B.
Very nice place in the open countryside .... One of the most relevant selections of Eure et Loire with the advice of a passionate !!! To discover

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SARL VINOGOURMETS - THE CAVES OF DIANE - SIRET 504677808000017 - RCS CHARTRES B 504 677 808 - Share capital 250 000 € 
 1 BRIGAULT BRIDGE - 28260 ANET - Phone: 02 37 62 22 28 - Email: contact@vinogourmets.fr













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A customer satisfaction rated on average
4,87  /  50
at 89 opinion.